Video Introduction to the Shared Services Model

This video introduction to the Shared Services Model of service fulfillment and delivery used by modern enterprise businesses, shows the concepts of creating a centralized system of engagement for...

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What Army Equipment Layouts Can Teach Us About Asset Management

Anyone who has served in the U.S. Army knows about equipment layouts. Essentially, everyone takes all their stuff, and puts each item on the ground in a particular pattern to be inventoried.

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Generate QR Codes Within ServiceNow

Quick Response Codes, or "QR Codes" for short, are grid-like two-dimensional barcode graphics that are popular ways to quickly share small amounts of data.  

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Using ArcGIS Online with ServiceNow

Geographic Information Systems (GIS) - like Ersi's ArcGIS Online -- can completely revolutionize the way organizations view and consume their enterprise data. ServiceNow -- the enterprise cloud...

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More Powerful and Easier Maps in ServiceNow 

ServiceNow has always allowed customers to visualize their enterprise and display location records on top of a Google Map. We've always felt this was a tremendous feature available in the platform,...

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ServiceNow Portals Defined

Posted on August 23, 2016

We often hear about how ServiceNow enables enterprises to offer self-service web-based portal sites for their end-users and customers to initiate and view their requests from business services....

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Integrating ServiceNow with GitHub

Posted on August 16, 2016

ServiceNow recently introduced the ability to sync the platform apps you're developing to GitHub, the popular hosted source code repository platform. It's not everyday that two industry-leading...

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Responsive Design in ServiceNow Portals

Posted on July 26, 2016
“Responsive Design” is the term used throughout the web community to describe how a page can both scale and change based on the screen size of the device on which it’s being viewed. The term comes...
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Getting Ready for Clexit: What’s Your Enterprise's Cloud Exit Strategy?

Posted on July 20, 2016

Riding on the coattails of the recent Brexit, we’ve been thinking about what to do to prepare for the time we may need to part ways with any of the cloud platforms we use. This can create massive...

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Bringing It Home: How Choosing Your ServiceNow Portal Engine Is Like Buying a House

Posted on July 15, 2016

ServiceNow recently announced the deployment of a new content delivery engine, called ServicePortal, to replace the current CMS engine that’s served as the platform’s content system since the very...

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