We've talked before about using ServiceNow as a complete Customer Service Management platform.  You can't forget, however, that any successful solution encompasses People, Processes, and...

I've noticed a trend recently in which organizations are talking about updating or implementing a new Customer Relationship Management (CRM) system.  I think real CRMs area great and an absolutely...

We're pleased to announce the immediate release of Stave's Express Portal application.  We're proud to be one of the first 6 applications available on the ServiceNow Store exclusively for the...