I'd like to take this time to welcome Mr. Greg Clock to Stave where he will serve in the capacity of President. Greg was formerly the Director of ProfessionalServices at ServiceNow. I'm excited and...

ServiceNow's annual user conference, Knowledge, is coming up very quickly. If you don't have plans to attend yet, you better get on it or you're really going to miss out. I've missed some Knowledges,...

We've talked before about using ServiceNow as a complete Customer Service Management platform. You can't forget, however, that any successful solution encompasses People, Processes, and Technology....

I've noticed a trend recently in which organizations are talking about updating or implementing a new Customer Relationship Management (CRM) system. I think real CRMs area great and an absolutely...

We're pleased to announce the immediate release of Stave's Express Portal application.  We're proud to be one of the first 6 applications available on the ServiceNow Store exclusively for the Express...

I've just returned from ServiceNow's annual Sales Kick-Off event, or "SKO". This annual conference serves as both internal sales training to the ServiceNow team and as a training and networking event...

When most people hear relationship management they think about customer relationship management (CRM). WorldwideCRM software totaled $26.3 billion in 2015, up 12.3 percent from 2014, according to...

Our latest app, Stave Data Tools, is now available in the ServiceNow Store for all enterprise customers. Data Tools is a packaged offering that includes data masking, scrambling, and generating...

At Stave, one of the things I think is great is when I get to see a portal site one of our customers has developed using CMS+. CMS+ is designed to build responsive portals in ServiceNow faster and...