I've noticed a trend recently in which organizations are talking about updating or implementing a new Customer Relationship Management (CRM) system. I think real CRMs area great and an absolutely...

I've just returned from ServiceNow's annual Sales Kick-Off event, or "SKO". This annual conference serves as both internal sales training to the ServiceNow team and as a training and networking event...

At Stave, one of the things I think is great is when I get to see a portal site one of our customers has developed using CMS+. CMS+ is designed to build responsive portals in ServiceNow faster and...

This video introduction to the Shared Services Model of service fulfillment and delivery used by modern enterprise businesses, shows the concepts of creating a centralized system of engagement for...

Anyone who has served in the U.S. Army knows about equipment layouts. Essentially, everyone takes all their stuff, and puts each item on the ground in a particular pattern to be inventoried.

Quick Response Codes, or "QR Codes" for short, are grid-like two-dimensional barcode graphics that are popular ways to quickly share small amounts of data.  

ServiceNow recently introduced the ability to sync the platform apps you're developing to GitHub, the popular hosted source code repository platform. It's not everyday that two industry-leading...

From Day 1, ServiceNow has really been at the forefront of making it easy for users to access information and learn about the platform. Remember when it was a radical idea to put your product...

Did you know that you can try out applications in the ServiceNow Store for free in a stand-alone sandbox instance? Most people know about the "Try" button on the Store, which installs the app in your...