4 Reasons Application Scope in ServiceNow Is Important

Posted on June 03, 2019

Since the Fuji release of ServiceNow in March 2015, the platform introduced the concept of Scoped Applications. This feature creates a private namespace assigned to a collection of tables and...

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Video Introduction to the Shared Services Model

This video introduction to the Shared Services Model of service fulfillment and delivery used by modern enterprise businesses, shows the concepts of creating a centralized system of engagement for...

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Where's the 9-1-1 for Our Enterprise?

Posted on June 16, 2016

Everyone knows about the 9-1-1 phone system used by local governments to provide emergency services to their citizens.  This is a popular and universal system with incredibly valuable features,...

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