Video Introduction to the Shared Services Model

This video introduction to the Shared Services Model of service fulfillment and delivery used by modern enterprise businesses, shows the concepts of creating a centralized system of engagement for...

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Who Loves Doing Army Equipment Layouts?

When I was serving in the U.S. Army, we had these events called "equipment layouts."  This entailed everyone taking all his stuff, and the unit's stuff from wherever it might be kept and putting...

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Generate QR Codes Within ServiceNow

Quick Response Codes, or "QR Codes" for short, are grid-like two-dimensional barcode graphics that are popular ways to quickly share small amounts of data.  

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