5 Partnerships that Show the Importance of Relationship Management

When most people hear relationship management they think about customer relationship management (CRM). Worldwide CRM software totaled $26.3 billion in 2015, up 12.3 percent from 2014, according to...

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Stave Data Tools is Live in the ServiceNow Store

Our latest app, Stave Data Tools, is now available in the ServiceNow Store for all enterprise customers.  Data Tools is a packaged offering that includes data masking, scrambling, and generating...

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How Effective Are Your ServiceNow Dashboards?

At Stave, one of the things I think is great is when I get to see a portal site one of our customers has developed using CMS+.  CMS+ is designed to build responsive portals in ServiceNow faster...

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Simplifying the FITARA Process for Federal Government Agencies

The Federal Information Technology Acquisition Reform Act (FITARA) is a 2014 law that represents the first major overhaul of information technology (IT) processes for organizations in the U.S....

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Video Introduction to the Shared Services Model

This video introduction to the Shared Services Model of service fulfillment and delivery used by modern enterprise businesses, shows the concepts of creating a centralized system of engagement for...

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Who Loves Doing Army Equipment Layouts?

When I was serving in the U.S. Army, we had these events called "equipment layouts."  This entailed everyone taking all his stuff, and the unit's stuff from wherever it might be kept and putting...

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311 Solutions as Single Systems of Engagement

Cities across the country from New York, to Philadelphia, to Washington, DC, to Chicago, to San Diego are seeing success implementing what's a called a "311 system."  Similar to the 911 system for...

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Generate QR Codes Within ServiceNow

Quick Response Codes, or "QR Codes" for short, are grid-like two-dimensional barcode graphics that are popular ways to quickly share small amounts of data.  

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Using ArcGIS Online with ServiceNow

Geographic Information Systems (GIS) - like Ersi's ArcGIS Online -- can completely revolutionize the way organizations view and consume their enterprise data.  ServiceNow -- the enterprise cloud...

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8 Shocking Ways These Celebrities Would Use ServiceNow

 
IT professionals aren’t the only ones who get to experience the glitz and glam of the ServiceNow lifestyle — regular old celebrities can benefit from the same amazing experience as well.
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