Christopher Morgan

Christopher is a software engineer who accidentally became an expert in IT Service Management. He's worked previously for Hewlett-Packard, ServiceNow, Cherwell, and EasyVista. "Captain Morgan" lives in San Diego, CA.
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Recent Posts

Who Loves Doing Army Equipment Layouts?

When I was serving in the U.S. Army, we had these events called "equipment layouts."  This entailed everyone taking all his stuff, and the unit's stuff from wherever it might be kept and putting...

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Generate QR Codes Within ServiceNow

Quick Response Codes, or "QR Codes" for short, are grid-like two-dimensional barcode graphics that are popular ways to quickly share small amounts of data.  

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8 Shocking Ways These Celebrities Would Use ServiceNow

IT professionals aren’t the only ones who get to experience the glitz and glam of the ServiceNow lifestyle — regular old celebrities can benefit from the same amazing experience as well.
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6 Facts About ServiceNow You Didn't Know

Posted on August 25, 2016
The ServiceNow platform is easy to learn, and comprehensive to master.  Developers must understand Business Rules, Script Includes, UI Macros, Client Scripts, and more elements to fully...
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ServiceNow Portals Defined

Posted on August 23, 2016

We often hear about how ServiceNow enables enterprises to offer self-service web-based portal sites for their end-users and customers to initiate and view their requests from business services....

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Integrating ServiceNow with GitHub

Posted on August 16, 2016

ServiceNow recently introduced the ability to sync the platform apps you're developing to GitHub, the popular hosted source code repository platform.  It's not everyday that two industry-leading...

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Responsive Design in ServiceNow Portals

Posted on July 26, 2016
“Responsive Design” is the term used throughout the web community to describe how a page can both scale and change based on the screen size of the device on which it’s being viewed.  The term...
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Getting Ready for Clexit: What’s Your Enterprise's Cloud Exit Strategy?

Posted on July 20, 2016

Riding on the coattails of the recent Brexit, we’ve been thinking about what to do to prepare for the time we may need to part ways with any of the cloud platforms we use. This can create massive...

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10 Great Free Resources for ServiceNow Professionals

Posted on July 12, 2016
From Day 1, ServiceNow has really been at the forefront of making it easy for users to access information and learn about the platform.  Remember when it was a radical idea to put your product...
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How to Try Our Apps for Free

Posted on June 27, 2016

Did you know that you can try out applications in the ServiceNow Store for free in a stand-alone sandbox instance?  Most people know about the "Try" button on the Store, which installs the app in...

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