6 Great Customer Support Responses

 

We've talked before about using ServiceNow as a complete Customer Service Management platform.  You can't forget, however, that any successful solution encompasses People, Processes, and...

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Get in on the Fake News Game

It seems like everyone is talking about "fake news" anymore.  I seriously don't think you can turn on the actual news on the TV, read articles online, or visit web forums without the mention of...

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Using the ServiceNow Store with EXPRESS Edition

 

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When Is CRM Not CRM?

I've noticed a trend recently in which organizations are talking about updating or implementing a new Customer Relationship Management (CRM) system.  I think real CRMs area great and an absolutely...

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The First End User Portal for ServiceNow Express is Live

We're pleased to announce the immediate release of Stave's Express Portal application.  We're proud to be one of the first 6 applications available on the ServiceNow Store exclusively for the...

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